Privacy Policy

HIRE Mobile Application

Effective Date: 10 March 2026
Company: KSR Solutions Private Limited
Support Email: support@hirerentals.in

KSR Solutions Private Limited (“we”, “our”, or “us”) operates the HIRE mobile application and related services (collectively referred to as the “Platform”).

HIRE is a digital rental marketplace where users can list and rent various items such as properties, wedding and event equipment, electronics, creator gear, and other rental items.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use the HIRE platform.

By using our platform, you agree to the collection and use of information in accordance with this policy.

Contents

1. Who We Are
2. Information We Collect
3. How We Use Your Information
4. User Generated Content
5. Communication with Users
6. Sharing of Information
7. Data Storage and Retention
8. Your Rights and Account Deletion
9. Security of Your Data
10. Third-Party Services
11. Children’s Privacy
12. Changes to This Privacy Policy
13. Contact Information

1. Who We Are

HIRE is operated by KSR Solutions Private Limited, a company incorporated under the laws of India.

The HIRE platform allows users to list, discover, and rent items across multiple categories, including but not limited to:

Property Rentals

Users can list residential or commercial properties such as:

• Houses
• Apartments
• Villas
• Commercial spaces
• Offices and shops
• PG accommodations
• Hostels
• Vacation rentals
• Shared spaces

Wedding and Event Equipment

Users may rent or list various event-related items including:

• Wedding attire and accessories
• Event decorations and stage setups
• Audio and sound systems
• Lighting equipment
• Backdrops and event furniture
• Photography accessories

Electronics and Creator Equipment

Users may rent professional equipment including:

• Professional cameras
• Drones
• Action cameras
• Camera lenses
• Tripods and stabilizers
• Podcast microphones
• Studio lighting equipment
• Video production gear

Additional categories may be introduced over time to improve the platform experience.

HIRE acts only as a technology platform that connects renters and item owners.

2. Information We Collect

We collect information when you use our platform.

Information You Provide

When you create an account or interact with the platform, we may collect:

• Name
• Email address
• Phone number
• Profile information
• Listing details (title, description, price, location)
• Photos or images uploaded for listings

Users may also provide information when communicating with other users through messaging features.

Information Collected Automatically

When you use the HIRE platform, certain information may be collected automatically.

Device Information

• Device model
• Operating system
• App version
• Device identifiers

Log Data

• IP address
• Login dates
• Usage activity
• App performance data
• Crash logs

Location Information

If you allow location permissions, we may collect approximate location data to:

• Show nearby listings
• Help users post listings in the correct location

You can disable location permissions anytime through your device settings.

3. How We Use Your Information

We use the collected data for the following purposes:

• To create and manage user accounts
• To allow users to list rental items
• To connect renters with item owners
• To improve platform performance and functionality
• To personalize search results and recommendations
• To provide customer support
• To detect fraud and prevent misuse of the platform
• To comply with legal and regulatory requirements

4. User Generated Content

Users may upload content when posting listings, including:

• Photos
• Descriptions
• Pricing details
• Contact information

By submitting content to the platform, you confirm that:

• You own the content or have permission to use it
• The content does not violate any laws or third-party rights

KSR Solutions Private Limited reserves the right to remove any content that violates platform policies.

5. Communication with Users

We may communicate with users through:

• Email
• SMS
• In-app notifications

These communications may include:

• Account verification messages
• Listing updates
• Customer support responses
• Platform updates
• Security alerts

Users may also receive optional promotional messages related to our services.

Users may opt out of promotional messages through account settings or by contacting support.

6. Sharing of Information

We do not sell personal user data.

We may share limited information with:

Service Providers

Third-party providers who assist us in operating the platform, such as:

• Cloud hosting providers
• Analytics services
• Customer support systems

These service providers are required to protect user data.

Legal Authorities

We may disclose user information if required to:

• Comply with legal obligations
• Respond to lawful requests from authorities
• Protect the safety of users or the platform

7. Data Storage and Retention

User data is stored on secure servers.

We retain personal data only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Prevent fraud or misuse

When data is no longer required, it may be securely deleted or anonymized.

8. Your Rights and Account Deletion

Users have the right to:

• Access their personal information
• Request corrections to inaccurate data
• Request deletion of their account and personal data

Users can request account deletion by contacting:

support@hirerentals.in

We will process deletion requests within a reasonable timeframe unless the data must be retained for legal purposes.

9. Security of Your Data

We implement appropriate technical and organizational security measures to protect user data from unauthorized access, loss, misuse, or disclosure.

However, no internet-based platform can guarantee absolute security.

10. Third-Party Services

The HIRE platform may use third-party services such as:

• Analytics tools
• Cloud hosting providers
• Mapping services

These services may collect data according to their own privacy policies.

We encourage users to review the privacy policies of such third-party services.

11. Children’s Privacy

The HIRE platform is not intended for individuals under the age of 18.

We do not knowingly collect personal data from children.

If we discover that personal data of a minor has been collected, we will take appropriate steps to remove it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

If significant changes occur, we may notify users through:

• In-app notifications
• Email communication
• Updates on our website

The updated policy will include the revised effective date.

13. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

Company: KSR Solutions Private Limited
Application: HIRE
Support Email: support@hirerentals.in